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Delivering RPO savings for Origin Energy

Talent Acquisition savings

We created a client-branded on-site RPO solution for Australia’s leading integrated energy company. With diverse operations spanning the energy supply chain - and markets in Australia, New Zealand and Asia Pacific - our client needed to centralise acquisition of contractors, temporary and permanent hires.


The Challenge

- Improve visibility, controls and spend

- Decrease potential for co-employment

- Reduce occupational health and safety (OH&S) and taxation risks

- Launch a talent acquisition outsourcing (RPO) model first for contingent workforce and then for permanent hiring

- Scale up support rapidly to meet an increase of almost 50% in talent acquisition volume


The Solution

Historically, the organisation had operated a decentralised model to manage attracting and engaging their contractor and temporary talent. We launched a contingent workforce RPO model in partnership with the client, which expanded to include permanent hiring.

Our solution was soon tested by a large rise in talent acquisition volumes - nearly 50% more than forecast. The team we put in place was able to scale up quickly, with 30% more people to support our client's increased needs.

We now have a scope of services covering all of the clients attraction, sourcing, selection, purchase orders (PO) and invoicing. Our client-branded solution is based on-site in Melbourne, Sydney, Brisbane and Adelaide, with on and off-shore support for sourcing, administration and business intelligence.

We also manage the partner relationship with other key suppliers -  responsible for the contingent worker back-office processes, including engagement, payroll and talent management.

The Result

- 2,000 permanent and 1,200 new contractor hires per year

- Implemented client-specific rate card - sourcing candidates at or below market rates

- 100% compliance to background checking and health and safety induction requirements

- Centralised PO and invoice management, reducing administration within client business units

- Payroll savings of more than $5 million from a contractor furlough project

- 84% Hiring Manager satisfaction, 90% candidate satisfaction

- Around 75% of contingent candidates sourced by direct channels

- Over 95% of permanent candidates sourced by direct channels

- Savings valued in excess of $12 million since service inception

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